Skip to product information
1 of 3

Asenne

Berlin with Lace - Big Size Tote

Berlin with Lace - Big Size Tote

Regular price Rs. 599.00
Regular price Rs. 599.00 Sale price Rs. 599.00
Sale Sold out
Tax included. Shipping calculated at checkout.
Colour

New Big Size Tote Bag

Made up of High quality 2 mm thick synthetic leather. 

Has full Top zip, One inside zip pockets and backside pocket.

Size - 16/11 inches

Suitable for Casual, Office and College use.
Please Note - Refunds as well as Exchange are now NOT AVL on Backpacks & Tote Bags.

If there is any defect it will be replaced with new product.

Shipping & Delivery time

Shipping is free across all products

Cash on Delivery also avl on all products except Backpacks

Products are usually delivered within 6/7 days. But orders placed on COD mode get delayed.

Thus if you have urgent need plz place order on online payment mode. Not only you get product faster but also a free Mobile pouch with every order.

We are a Registered Brand with 46,000 instagram followers and have own Manufacturing house.

Exchange & Return

Defective / Refund / Return / Exchange Policy.

 

Be Assured, we have got you covered. Almost all Products on our website are eligible for Return / Refund & Exchange, except where specially mentioned that returns are not avl Mainly in Backpacks & Totes bags.

If your order is placed through

  • Online payment mode, then you get full refund of your product value that you have paid.

  • Cash on Delivery mode then there will be nominal deduction of Rs 31 only of COD charges which we have paid to courier companies and refund you rest amount.
  • Refunds are avl through Gpay, Phone Pe or Bank Transfer as per customer request.
  • Exchange will happen only once. you cant exchange same order again and again.

We recomment to place your order through online payment mode to get faster delivery & full refund in case of any issue with product after delivery.

Please Click below link to raise complaint or Exchange or Return request
https://asenne.in/pages/customer-service
-----
Defective / Exchanged items:
All manufacturing defective items will be exchange with same product or with other product of same price as per customers wish.

For Return / Refund
Customer has to inform us within 2 days of parcel received.

For Exchange
Customer has to inform us within 7 days of parcel received.


Customer may also exchange with item of higher value on extra payment.


Our policy lasts 7 days. If  7 days have gone by since your delivery date mentioned or stamped through courier service, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, Should be unused, without any fragrance.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be replaced or exchange.

Refunds 
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, Refund are inform of Store Coupons, which you can redeems any other time for your next order Or if you want we can refund in your Bank Directly.

Shipping

You can direclty ship product back to us on below addres
To - Anish Madhavi - 8369064486
15 / C / first floor, Pannalal terrace , DR DB marg, Grant Road East, Mumbai 400007



Below are our Pick up charges which we have to pay to courier companies

For Exchange

Clothings & Sling bags  - Free

Backpacks & Tote Bags Rs 150 per unit

For Return & refunds

Clothings & Sling bags  - Rs 99 upto 2 units, any extra units RS 50 extra

Backpacks & Tote Bags Rs 150 per unit


Except for Backpacks & Tote Bags , We dont charge pick up Service for exchange.

Exchange can only be done once.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.



-----

Customer Support - How to Exchange / Return

Please msg us on whatsapp on 8369064486 to put any request for exchange or refunds.

or click on below link to open our whatsapp chat window.

Whatsapp

View full details

Customer Reviews

Based on 9 reviews
100%
(9)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
P
P.A.

It is really spacious , and very beautiful and reasonable. Whatever I paid for the bag, Iam extremely satisfied with it. We can even take it to work, picnics , dates after work! ✨💕 Its Perfect, Iam looking forward to do more shopping with you!☺️

H
Harshita Verma
Fast delivery

i have received my bags today. They were very nice and upto my expectations. And seriously thank you for making it to deliver so fast✨✨

This review was received from customer on WhatsApp on [12:26 PM, 11/1/2020]

D
Divya
awesome material....

Thank u..... Received the Bags n they are exactly the same as per the image....awesome material....

This review was received from customer on WhatsApp on
[7:33 PM, 18/3/2020]

S
Sagarika Dey
amazing

Got my parcel ..thankyou so much!! The bags are amazing😁

This review was received from customer on WhatsApp on
[2:51 PM, 15/3/2020]

U
Unnati Makwana
best goodies

You have delivered the best goodies !!
Thanku so much 😇
Will buy more from u 😇

This review was received from customer on WhatsApp on [12:20 PM, 19/3/2020]