• High Quality fabric, NO transperancy issues. Wear without any fear anywhere.

• Real Completely hidden zip with outer cover and covered even from inside so that it wont itch skin.

• Many brands make 50 inch length which dont cover ankle, but our Gowns are full Ankle Length 54 inches.

• Free Cash on Delivery.

We Know you are worried !!
Your question is 100% valid, Instagram has many Fake sites.

So are we for Real / Genuine ??

We are a Registered Brand.
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More then 50,000 Genuine Followers.
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More Then 10000 plus happy customer.
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More then 1500+ Reviews on our Instagram, Page & Website.
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Apart from this, all products pics are Real pics that we clicked from phone which are without any editing or photoshop.
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We offer COD facility on all products, A fake dealer would never offer COD in first Place.
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We can also send you our stock and packing images and video on demand on whatsapp 8369064486.

Below is a sample video from Our Warehouse, SO be assured we are REAL, GENUINE, HONEST & TRUSTED since last 7 yrs

Below is Fabric guide for you 

1 Cambric Cotton - Its the most widely used fabric in garments, these are pure cotton skin friendly, light weight, Thin, Smooth and soft. Though inner Slip is not required but still depending on your societal norms you may wear inner slip if you feel them little transperant. You can wear them Outside or home use. Wash them seperately as they will bleed colour for first few washes.

2) Cotton Flex - This fabric is all above Cambric Cotton but little thicker, thus no need for inner slips. Suitable for Home, Office, Market visits, Vacations etc. Perfect for any Style & any period be it winter, summer or rainy.

3 ) Rayon - Rayons are made on 90% Natural firbre & approx  10% synthethic Yarns, they are Super soft and Smooth and Flowly, So light weight that you wont feel it. They are Opaque so no need for any inner slips.

All our are Fabrics sourced after proper testing, we select only those fabrics which are skin friendly first. Thus be assured you can choose any & you will get full Comfort, that is our gaurantee !!

You can see title of the product to see which fabric it is.

Shipping is free across all products

Cash on Delivery also avl on all products except Backpacks

Products are usually delivered within 6/7 days. But orders placed on COD mode get delayed.

Thus if you have urgent need plz place order on online payment mode. Not only you get product faster but also a free Mobile pouch with every order.

We are a Registered Brand with 46,000 instagram followers and have own Manufacturing house.

Since we Deal in Natural Cotton Based Fabrics they are expected to bleed extra colour on fabric for first few washes. ( Cloths wont get white for sure , do not worry )

Do not machine wash till colour bleeding is visible.

On first wash fabric may get little shrink, after that it wont.

Defective / Refund / Return / Exchange Policy.

Be Assured, we have got you covered. Almost all Products on our website are eligible for Return / Refund & Exchange, except where specially mentioned that returns are not avl Mainly in Backpacks & Totes Bags, Big Size office bags.

If your order is placed through

• Cash on Delivery mode then there will be nominal deduction of Rs 39 of COD charges which we have paid to courier companies.
• Refunds are avl through Gpay, Phone Pe or Bank Transfer as per customer request.
• Exchange will happen only once. you cant exchange same order again and again.

Shipping

You can direclty ship product back to us on below addres

To - Anish Madhavi - 8369064486
Asenne, 108, Ground Floor, Beside National Glass House, Suleman Building, Underia Street, Behind Cafe Paradise, Do Tanki road, Mumbai 400008
( please mentioned your order id on package so we can identify your order )

Or you can use Delivery Couriers pick up service ( https://www.delhivery.com/direct/app/ ) and fill details accordingly.

Pickup charges are paid directly by you to courier.

Only For Exchange we Reimburse you upto RS 100 for courier charges 

Backpacks & Tote Bags - Refunds & Exchange not avl

We dont have any Pick up service from our end.

Please Click below link to raise complaint or Exchange or Return request so that we can guide you easily.
https://asenne.in/pages/customer-service
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Defective / Exchanged items:
All manufacturing defective items will be exchange with same product or with other product of same price as per customers wish.

For Exchange / Return / Refunds
Customer has to inform us within 7 days of parcel received.

Customer may also exchange with item of higher value on extra payment.

Our policy lasts 7 days. If  7 days have gone by since your delivery date mentioned or stamped through courier service, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, Should be unused, without any fragrance.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be replaced or exchange.

Refunds
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, Refund are inform of Store Coupons, which you can redeems any other time for your next order Or if you want we can refund in your Bank Directly.

Cancellation of Prepaid orders.

All our prepaid parcels are shipped on high priority. If air service is avl, We ship them by expensive Air courier so that it reaches quickly, Kindly do not cancel your prepaid parcel after shipments has been shipped as we cannot cancalled them. Any cancellation after parcel is shipped may attarct courier charges which we have incurred.

Exchange can only be done once.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.



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Please msg us on whatsapp on 8369064486 to put any request for exchange or refunds.

or click on below link to open our whatsapp chat window.

Whatsapp